We provide the following services either remotely or on-site.
- Internet, Network and Wi-Fi Design and Installation
- Internet, Network and Wi-Fi Troubleshooting
Having Problems with your ISP?
If you have been experiencing problems with your ISP (Internet Service Provider) and you think you are being given the run-around, with your permission, we can speak to them on your behalf. We can test their assumptions and suggestions and relay that information back to you in plain-English. If we believe they are supplying false information we will challenge them on your behalf and find a solution which may involve changing ISPs.
Having Problems with your internet speed and reliability?
If you are experiencing slow internet speed and reliability, let the DKL team trouble-shoot the problem. We can make preliminary investigations and tests simply by knowing your physical address and by remotely logging into your computer. If those tests prove inconclusive we may need to visit your home/office to test your equipment. Upon conclusion of the testing we will make a written report including our recommendations and approximate costings.
Having Problems getting Internet and Wi-Fi throughout your home or office?
In the past the majority of homes had one PC/Computer connected by an Ethernet cable to a modem which was connected to a telephone point.
Today, this is the exception rather than the rule.
With the explosion of personal Wi-Fi enabled devices (iPad, Tablets, laptops); smart-phones (iPhone, Android, Windows); Smart/Internet enabled TVs; Video streaming services (Netflix, Foxtel); Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems; Fast Internet Access is now required in every room and corner of the house and even outside.
As more home-automation devices become available, Wi-Fi Internet Access Enabled Homes (rather than Smart Wired Homes) are becoming de rigueur.
Small offices/units/houses of homes of wooden construction can utilise WiFi Boosters to increase the WiFi signal beyond the range of the existing Modem-Router.
However, medium to large homes or offices often have issues with weak WiFi signal in the furthest extremities. Multi-Story dwellings of concrete construction render WiFi boosters useless.
Cabling or smart-wiring is an expensive but effective solution. However, WiFi repeater stations (Wireless Access Points) are then required in various locations.
DKL have a number of solutions using devices which transmit the internet signal through the electrical power wiring to all parts of the home/office. These devices are also quick and easy to install and do not involve the use of expensive tradesmen.